Article ID : 00069602 / Last Modified : 09/26/2019Print

Error message "Background installation ran into a problem..." displayed

    When attempting to install Microsoft Office 2013 or Microsoft Office 365, you may get an error message "Background installation ran into a problem...".

    The problem can be resolved by running the designated "Microsoft Fix it" patch file.

    The download procedure and a link to this troubleshooter patch file can be found in below article from Microsoft. Afterwards, you will have to reinstall Microsoft Office.