Article ID : 00169891 / Last Modified : 01/30/2017Print

Cannot display contents such as photos, videos or music in the USB memory on the Album, Video or Music application of the TV

    When a file explorer app such as ES File Explorer is installed, choose the application by following the steps below.

    1. Disconnect and connect the USB memory from the TV.
    2. When a message is displayed on the TV, wait for the message to disappear automatically or select CANCEL with the TV remote.
    3. Select your desired application such as Album.