Article ID : 00227284 / Last Modified : 04/29/2019

The image and audio goes out of sync when connecting to a video device via Bluetooth

The audio is delayed compared to the image due to the specifications of the speaker.

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Due to the functional specifications (voice commands) of the smart speaker, Sony does not recommend connecting your wireless speaker to video devices such as a TV, through a Bluetooth® connection. As a result, the audio and video will not be ideally synchronised.