Article ID : 00248199 / Last Modified : 10/26/2020

Safeguard the WI-SP510 and avoid liquid damage by sealing the USB-cover

    The WI-SP510 has an IPX5 rating, which means it’s protected against splashes and sweat, ideal for working out.

    To ensure this IPX5 rating, the USB Type-C charging port needs to be covered correctly. If the lid is not tightly secured, liquid might enter the device, causing failures such as charging issues, no power and generally damaging your headphones.  

    How to secure the lid of the USB Type-C port

    Tightly close the tip of the lid (1) first, and then tightly close the other side (2). This will prevent moisture such as sweat from entering.

    Image indicating how to close the cover of the USB slot

    You should always check if the lid completely covers the USB-C port. By leaving a corner unsealed, liquid could find its way into your device.

    how to close the cover of the USB slotliquid damage when USB cover is not in place
    An unsealed cover might lead to liquid damageExample of liquid damage to the USB-C charging port

     

    NOTES: 

    • The USB Type-C port lid must be completely closed to maintain water resistant performance in accordance with the IPX5 in IEC standards.
    • Charging the USB Type-C port with moisture or liquid remaining in the area may corrode the port and cause fire, smoke, electrical shock, or other malfunctions.
    • If the USB Type-C port should corrode and require service, it is considered out of warranty.