Sony Support

Article ID : 00366420 / Last Modified : 12/03/2025Print

Information on making product data and related service data user accessible (EU Data Act) (Cameras & Camcorders)

    Note: Products and related services not listed here are not subject to the EU Data Act.

    Cameras & Camcorders

    ILCE-6400A, DSC-RX100M7A, ILCE-6100A, ZV-1A, ZV-E10, ILCE-7C, ILCE-7M3, ILCE-7RM4A, ZV-1M2, ZV-1F, ILCE-7SM3, ILCE-7M4, ILCE-1, ZV-E1, ILCE-6700, ZV-E10M2, ILCE-7CR, ILCE-7CM2, ILCE-7RM5, ILCE-9M3, ILCE-1M2, DSC-RX1RM3, ILCE-7M5ILME-FX6, ILME-FX30, ILME-FX3, ILME-FX3A, ILME-FX2, HXR-NX800
    App and service names essential for data collection (not collected if not used)Creators’ App AND/OR Imaging Edge Mobile AND/OR Monitor & ControlMonitor & Control AND/OR Creators' App
    a-1: Types of product data that can be generatedUsage logs, Setting backupUsage logs, Setting backup
    a-2: Product Data FormatCSV,BINARYCSV,BINARY,TEXT
    a-3: Estimated volume of product datatyp. 2MBtyp. 2MB
    b-1: Continuous and real-time generation of product data (available on request)NoNo
    c-1: Whether your connected product has the ability to store data on your device or on a remote serverYesYes
    c-2: Data retention period (if data can be stored)As long as it is necessary for the relationship with users or otherwise permitted or required under applicable law.As long as it is necessary for the relationship with users or otherwise permitted or required under applicable law.
    d-1: How users can access data, how users can retrieve data, and (if applicable) how users can delete data and the technical means to do soUsers are requested to file an application for data provision at https://services.sony.ee/supportmvc/en/Contact/datarequestpersonaluse (for individual requests) or https://services.sony.ee/supportmvc/en/Contact/datarequest3rdparty (for third-party requests).Users are requested to file an application for data provision at https://services.sony.ee/supportmvc/en/Contact/datarequestpersonaluse (for individual requests) or https://services.sony.ee/supportmvc/en/Contact/datarequest3rdparty (for third-party requests).
    The methods for extracting and deleting data are described in the user manual.
    d-2: Terms of Use and Quality of ServiceTerms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283.Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283.