Sony Support

Article ID : 00366422 / Last Modified : 12/05/2025Print

Information on making product data and related service data user accessible (EU Data Act) (Business & Professional)

    Note: Products and related services not listed here are not subject to the EU Data Act.

    Business & Professional

    HDC-F5500V,HDC-5500V,HDC-3500V,HDC-F5500,HDC-5500,HDC-3500,HDC-3200,HDC-3100,HDC-3170,HDC-P50A,HDC-P50,HDC-P31,HXC-FZ90,HDCU-5000,HDCU-5500,HDCU-3500,HDCU-3100,HDCU-3170,HDCE-TX50,HDCE-TX30,HZCU-FZ90,HDRC-4000,MSU-3000,MSU-3500,RCP-3500,RCP-3100,CNA-2 XVS-9000,XVS-8000,XVS-7000,XVS-6000,XVS-G1,MLS-X1 MKS-R4020,MKS-R3210,MKS-R1630,MKS-R1620,MKS-E1620 DWR-R03D PDW-U4 NXLK-IP50Y,NXLK-IP51Y NXL-ME80 CBK-RPU7 BZ53L series, BZ50L series, BZ40L series, BZ35L series, BZ30L series, BZ30J series, EZ20L series MPC-2610 BURANO,ILX-LR1,PXW-Z200,PXW-Z300 MPC-3610 VENICE,MPC-3628 VENICE2,MPC-3626 VENICE2,PXW-X400,PXW-Z450,PXW-Z750 ASR-CT1
    App and service names essential for data collection (not collected if not used) N/A N/A N/A Wireless Studio XDCAM Drive Software N/A N/A N/A N/A Monitor & Control AND/OR Creators' App N/A N/A
    a-1: Types of product data that can be generated Configuration settings Configuration settings, Usage logs Configuration settings, Usage logs Configuration settings, Usage logs Configuration settings, Usage logs Configuration settings, Usage logs Configuration settings, Usage logs Configuration settings, Usage logs Configuration settings, Usage logs Usage logs, Setting backup Setting backup Configuration settings, Usage logs, Settings backup
    a-2: Product Data Format JSON,XML,TEXT,BINARY JSON,XML,TEXT,BINARY TEXT,BINARY Text Text TEXT,BINARY JSON,TEXT,CSV,BINARY JSON,TEXT,BINARY TEXT CSV,BINARY,TEXT TEXT,BINARY JSON,BINARY
    a-3: Estimated volume of product data typ. 5MB typ. 10MB typ. 6MB max. 40MB max. 30days worth of files typ. 13MB typ. 50MB typ. 50MB No Limit typ. 2MB typ. 1MB typ. 300MB
    b-1: Continuous and real-time generation of product data (available on request) No No No No No No No No No No No No
    c-1: Whether your connected product has the ability to store data on your device or on a remote server Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
    c-2: Data retention period (if data can be stored) Until user delete data. Until user delete data. Until user delete data. Until 40MB or user deleting Until 30days worth of files or user deleting Until user delete data. Until user delete data. Until user delete data. While the device is in use. As long as it is necessary for the relationship with users or otherwise permitted or required under applicable law. As long as it is necessary for the relationship with users or otherwise permitted or required under applicable law. Until user delete data.
    d-1: How users can access data, how users can retrieve data, and (if applicable) how users can delete data and the technical means to do so The methods for extracting and deleting data are described in the user manual. The methods for extracting and deleting data are described in the user manual. The methods for extracting and deleting data are described in the user manual. Users are requested to file an application for data provision at https://services.sony.ee/supportmvc/en/Contact/datarequestpersonaluse (for individual requests) or https://services.sony.ee/supportmvc/en/Contact/datarequest3rdparty (for third-party requests). Users are requested to file an application for data provision at https://services.sony.ee/supportmvc/en/Contact/datarequestpersonaluse (for individual requests) or https://services.sony.ee/supportmvc/en/Contact/datarequest3rdparty (for third-party requests). The methods for extracting and deleting data are described in the user manual. The methods for extracting and deleting data are described in the user manual. The methods for extracting and deleting data are described in the user manual. Refer to Android Debug Bridge (adb)
    (https://developer.android.com/tools/adb)    		 Users are requested to file an application for data provision at https://services.sony.ee/supportmvc/en/Contact/datarequestpersonaluse (for individual requests) or https://services.sony.ee/supportmvc/en/Contact/datarequest3rdparty (for third-party requests).
    The methods for extracting and deleting data are described in the user manual.    		 The methods for extracting and deleting data are described in the user manual. The methods for extracting and deleting data are described in the user manual.
    d-2: Terms of Use and Quality of Service Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283. Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283. Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283. Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283. Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283. Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283. Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283. Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283. Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283. Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283. Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283. Terms of use and quality of service are provided at https://www.sony.ee/electronics/support/articles/00365283.