Article ID : S700023560 / Last Modified : 07/12/2018

Screen showing random distortions when using specific apps

Applicable Products and Categories of This Article

Screen showing random distortions when using specific apps

Issue

Distortion may appear randomly for a brief moment when using the following applications:
Maps, Taptiles, Microsoft Solitaire Collection, Microsoft Minesweeper, The free dictionary.


Solution

Please run all available MS Windows updates.
The Update for Windows 8 for x64-based Systems (KB2756872) solves the issue


Applicable Models

•    SVS1512S1ES
•    SVS1512U1RW
•    SVS1512V1ES
•    SVS1512V1RB
•    SVS1512V9ES
•    SVS1512X1RB
•    SVS1512X9RB
•    SVS1512Z1ES
•    SVS1512Z9EB
•    SVS1512Z9RB

•    SVS1312E3RP
•    SVS1312E3RR
•    SVS1312E3RW
•    SVS1312G3ER
•    SVS1312G3EW
•    SVS1312H3ES
•    SVS1312J3EW
•    SVS1312K3EW
•    SVS1312M9RB
•    SVS1312N9EB
•    SVS1312P9EB
•    SVS1312Q9ES
•    SVS1312R9EB
•    SVS1312S9EB
•    SVS1312S9RB
•    SVS1312C5E

•    SVS13A2V9RS
•    SVS13A2W9ES
•    SVS13A2X9ES
•    SVS13A2X9RS
•    SVS13A2Z9ES
•    SVS13A2Z9RS
•    SVS13A2C5E