Article ID : 00176728 / Last Modified : 05/22/2017

Unable to perform network setup on Apple mobile devices using Music Center (SongPal).

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A network setup cannot be performed when the security method of an access point or wireless LAN router is set to WEP or WPA/WPA2-PSK (TKIP). To resolve the issue, change the security method to WPA/WPA2-PSK (AES).