Article ID : S700006364 / Last Modified : 03/30/2018

How to hard reset the tablet

How to hard reset the tablet

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  1. When the home screen is displayed, tap Apps & Widgets in the top right corner.
  2. Tap Settings and then Backup & reset.
  3. Enable the restore options you require, e.g. Back up my data and Automatic restore.
  4. Tap Factory data reset.
  5. Ensure that you have details such as your Google account, your wireless network and similar settings recorded elsewhere before you proceed.
  6. Tap Reset tablet to continue.
  7. Tap Erase everything to confirm that you are aware data will be deleted.
  8. After a few seconds, the tablet will shutdown.
  9. Follow the start-up wizard.
  10. Visit the Play Store to reinstall the apps you still want to use.