Article ID : 00083811 / Last Modified : 05/25/2022Print

How to proceed if "There is no update file" appears during software update using the USB port?

    To avoid getting the error message when doing a software update, make sure that the update folder is labeled as UPDATE (in all capitals) and that all the files listed below are included inside it.

    • MSBXX-FW.BIN
    • MSBXX-FW.ID
    • MSBXX-FW_MB.BIN
    • MSBXX-FW_MB.ID

    After confirming that all the files are included in the UPDATE folder, you can then download and transfer the files to your USB storage device.